When your business started out, restaurant operations were easy enough. You knew the place inside and out, and you could pivot quickly to implement changes when an issue arose. You didn’t even need an operations management platform to know what needed to be done. Now your business is significantly larger – and still growing. There …
Erik Tversland
How Are You Implementing Contactless Auditing?
At OpsAnalitica we have been preaching the notion of contactless auditing for years now, but we didn’t used that exact phrase as the whole “contactless” phenomenon is somewhat of a new concept that has been exasperated by the pandemic. In the past we talked about them more in terms of self inspections where location managers …
An Easy Way to Solve a Speed of Service Issue
Today we’re going to look at 2 drastically different ways to approach a speed of service issue: You can rely on hope, but we all know hope is not a strategy. You can use real-time data to identify and remediate issues before they affect speed of service. Number 1 will work sometimes because, as they …
Another Avoidable Food Safety Incident
Red Robin is in the news for a completely avoidable food safety situation. To date there have been 3 confirmed cases of E. Coli at one of their Colorado locations. One adult and two children have been infected. Two of the three have been hospitalized. A link to the full NRN article is below, but …
Top 10 Food Service Management Solution Provider
We are extremely honored to be recognized by Food & Beverage Technology Review as a Top 10 Food Service Management Solution Provider of 2019. The team at OpsAnalitica works tirelessly day in and day out to develop a best in class solution that is easy to use, packed with value, for a price that is …
How Mobile Text Coupons Improve Customer Loyalty and Boosts Sales
This blog post is by our guest blogger, Ken Rhie, CEO of Trumpia. It’s a great article on using digital coupons to build customer loyalty and boost sales. How Mobile Text Coupons Improve Customer Loyalty and Boosts Sales More and more companies are realizing that sending coupons to your customer’s mobile phones is a game changer. …
Filling out vs. Completing Checklists (there’s a big difference)
Pretty much everyone that we speak to tell us that they do checklists daily, every shift, in order to get their restaurants ready to serve guests. About 80% are doing them on paper. Of those 80%, 94% believe that they are getting pencil whipped. Meaning that they can tell someone simply filled out the checklist …
From a Tent to the Shark Tank
In this episode of the OrderUp Show Erik interviews Co-founder and COO of Tom and Chee, Corey Ward. Corey shares his story about how he first got into the restaurant industry as a kid. His first job out of college coloring comic books. To draining his bank account and spending his rent money to setup a …
Podcast – Ari Weinzweig visits the OrderUp Podcast
Ari Weinzweig fell into the restaurant industry in the early 80’s because he didn’t want to move home after college and wasn’t particularly fond of driving a cab. His business started out with a deli and has now grown to a community of 15 businesses under the Zingerman’s brand including a mail order service, creamery, …
Podcast – Interview with Adam Frager, Restaurateur/Entrepreneur
In this episode of, OrderUp – The Restaurant Ops Podcast, Erik sits down with Adam Frager a St. Louis restaurateur and entrepreneur. Adam is one of the founders/owners of Blood & Sand and Death In The Afternoon, both amazing restaurants here in St. Louis. He is also a founder of Brigade Society POS that was born out …