Restaurant Managers Without Line Check Technology Are Just “Putting Out Fires With Gasoline!” “Lexi” Without A Line-Check App vs. “Lexi” With a Line Check App, With OpsAnalitica to the Rescue. Don’t be embarrassed if the person we describe sounds exactly like you. Actually, it may be you, but not for long. You won’t have to read far …
Tommy Yionoulis
I've been in the restaurant industry for most of my adult life. I have a BSBA from University of Denver Hotel Restaurant school and an MBA from the same. When I wasn't working in restaurants I was either doing stand-up comedy, for 10 years, or large enterprise software consulting. I'm currently the Managing Director of OpsAnalitica and our Inspector platform was originally conceived when I worked for one of the largest sandwich franchisors in the country. You can reach out to me through LinkedIn.
Bad Manager vs Good Manager Part I
Restaurant Managers Without Line Check Technology Are Just “Putting Out Fires With Gasoline!” “Lexi” Without A Line-Check App vs. “Lexi” With a Line Check App, With OpsAnalitica to the Rescue. Don’t be embarrassed if the person we describe sounds exactly like you. Actually, it may be you, but not for long. You won’t have to read far …
What is the deal with Yelp?
We posted a blog two days ago, The Ugly Truth about Dirty Restaurants and Yelp, and it has generated some very passionate comments about Yelp and the people who were apparently sickened by the restaurant. The original article that the blog is based off is from the Food Poison Journal. I don’t own a restaurant …
Front of the House Conference
Today’s blog is a short one. I was doing some research today and I stumbled upon this small conference that I had never heard about, the Welcome Conference. This article below from Grubstreet.com, summarizes the author’s Top 10 take away’s from last year’s conference. I was bummed to find out that this year’s conference in …
The Ugly Truth about Dirty Restaurants and Yelp
Would you eat in a restaurant if you knew that the week before they got several people sick? You would be a fool if you did. Yelp is going from a review site to the first line of defense in foodborne illness outbreaks. We’ve been very supportive of Yelp posting health inspection scores on their …
Letting your Why guide your actions
Check out this video on what makes Chipotle’s pork different.
Chipotle stopped serving pork in hundred’s of it’s stores back in January because one of their suppliers wasn’t living up to Chipotle’s animal care standards. I’m assuming that this cost them quite a bit in profitability as pork is a higher contribution margin item than chicken or steak.
I think that Chipotle’s corporate culture and commitment to selling humanely raised animals is a great example of understanding yourself as a company and what your customers value.
So often companies market their corporate responsibility but when the rubber meets the road, and they have an earnings call coming up, they cave and go for profits and alienate their customers and damage their brand. It is refreshing to see Chipotle practicing what they preach.
#chipotlerocks
Sexy Thermometer Calibration
Shame on you if you clicked on this because you saw the word sexy; you need to get some. We found this great article on Kitchen Thermometer Calibration from the University of Nebraska-Lincoln. Here are some of the points that I found most interesting and the full article is at the bottom of the …
New guidelines require calorie count for food and drinks
An article from WIVB 4 in Buffalo highlights the upcoming federal requirements to post calorie counts on drink and food menus. The federal requirements only target restaurants and bars with more than 20 locations. The restaurant/bar owners quoted in the article don’t feel that it will affect their business negatively. They feel that most people …
Busy Work the Profit Killer
Everyday restaurant managers transcribe data from one system into another manually. This manual busy work is a massive waste of time, it keeps manager’s off the floor where they belong, it is soul-crushing and incredibly expensive. Here are some common examples: 1. Take labor numbers from the register system and enter them into a labor …
Not Going Paperless Costs Money Too
It was 4:30pm on a typical weekday around our house and we had no idea what we were going to have for dinner. So my wife decided to go online and order Garbanzo. Garbanzo is a Colorado chain; they are like the Chipotle of Middle Eastern food. They make their pita bread fresh to order and …