In this episode we speak with Brendan Shaw and Jeff Davis from Zeto America. Zeto America is an IoT company that works with companies to set-up IoT monitoring solutions around temp, humidity, and equipment health. Their clients work in hospitality, medical, cannabis and manufacturing. To learn more about Zeto America: zetoamerica.com/ Listen below or subscribe wherever …
Hospitality
Interview with Jonathan Horowitz – Founder of Convive Hospitality Consulting
In this episode we interview Jonathan Horowitz, Founder of Convive Hospitality Consulting. We have a great conversation about his new project and how he built a wine bar empire as a lawyer. To learn more about Convive Hospitality Consulting: convivehc.com Listen below or subscribe wherever you listen to podcasts.
Interview with Alex Curley – COO at Palacios Murphy Hospitality
This is a great interview with Alex Curley, COO of Palacios Murphy. We talk about the pandemic, opening restaurants and hotels right now, and Alex has one of the best War Stories of the series, bar none. To learn more about Palacios Murphy, click here: www.palaciosmurphy.com Listen to the interview below or subscribe to the OrderUp …
OrderUp Interview with Julia Kessler
Tommy talks to Julia, Co-founder of Nix and Kix Beverage Company, about their crowd funded fundraising, the competitive beverage industry and more. Check it out below or subscribe through your favorite podcast app.
OrderUp Interview with Richard Bexon
Tommy discusses managing a travel company midst a pandemic and how they use data to drive their business forward. Check out the interview below or subscribe on your favorite podcast app.
How Are You Implementing Contactless Auditing?
At OpsAnalitica we have been preaching the notion of contactless auditing for years now, but we didn’t used that exact phrase as the whole “contactless” phenomenon is somewhat of a new concept that has been exasperated by the pandemic. In the past we talked about them more in terms of self inspections where location managers …
Interview with Steen Sellers – Restaurant Training, Sanitation Expert, and Ops Guru
Creating and Executing a World Class Restaurant Audit Program
Restaurant Audits, OER’s, Quality Inspections are just some of the names that restaurant/hotel chains use to describe their location audit process. The names are different, but the intent is the same, get a fresh set of eyes on the location and measure how they are doing vs. the brand standards. Remember the reason you conduct …
The Value of Pre-Shift Meetings
I had the opportunity in 2002 to go through hospitality and customer service training similar to what the Ritz Carlton organization uses. This program was implemented at one of the premier shopping malls in the country, The Grove in Los Angeles. I was a Concierge Services Manager at the mall. Our concierge team was so …