Just this week I came across the above graphic and an article out of QSR Mazazine citing a national study that showed 74% of consumers expect better food safety. The same study also found “that while a slight majority (53 percent) of U.S. consumers say that their level of concern about food safety has stayed …
Daily Inspections
Restaurant Checklists are like Condoms
Restaurant checklists are like condoms; nobody wants to use them, but they work. I recently read the Checklist Manifesto by Atul Gawande, and he articulated perfectly everything that we have been preaching here at OpsAnalitica and so much more. Â Please enjoy some paraphrased quotes from the Checklist Manifesto. 1. Here, then, is our situation at …
Flavorless Pizza
Last weekend I ordered pizza from a new place in our neighborhood that we had never tried. Â We had friends over, and they swear by this place, so we gave them a shot. The pizza was flavorless. Â My friend who orders from them regularly commented on how the pizza wasn’t up to par. Â My guess …
7 Tips for Faster Better Line Checks
Pre-shift line checks are a requirement for running a successful restaurant. Â Line checks provide management the ability to inspect their restaurant before the meal period to: Ensure that they are stocked properly, Pars The right food is on the line, FIFO That everything is safe to serve, Temperature Control The correct serving ladles and spoons …
How Checklist Tags Help Reduce Food Cost
Question and response tagging. Sounds great doesn’t it? Well… What is it?  Ok let’s take a look at what question and response tagging is and what it means to your checklists and operations data. It is hugely beneficial and saves you one of your most precious resources. Time. And we all know what time is.  …
Chipotle’s Woes Could Happen to Any of Us
A couple of years ago I met with a Chipotle Director to show him the Inspector app of that time.  My hope going into the meeting was that he would have been so blown away that he would have walked us into the VP of Ops office.  He didn’t, full disclaimer, he wasn’t officially speaking …
Inspection, Managerial and Custom Reports
We have spent all of 2015 to get to this point; our data warehouse is up and running, and we are releasing our first set of managerial reports. Let me explain how reports work in the OpsAnalitica platform. We have three types of reports: Inspection, Managerial and Custom: Inspection Reports: consist of summary views of …
Checklists May Become An Integral Part Of The Food Code
More responsibility and awareness might be coming for restaurant managers based on information coming out of the 10th Annual Nation’s Restaurant News Food Safety Symposium. At the symposium future additions to the U.S. Food and Drug Administration Model Food Code were speculated in detail by food safety experts including Miriam Eisenberg of EcoSure. The Food …
Due Diligence and Due Care for Restaurant Managers
I believe that the hospitality industry should adopt Due Diligence and Due Care as management concepts that we fully embrace and implement into our business processes. Â Due Diligence and Due Care are words associated with investing, and contracts. In my last position working in cyber security, those terms were defined as: Due Diligence: Identifying …
6 Types of Food Comps and How You Can Reduce Food Costs
I was recently talking to one of our clients about the OpsAnalitica Inspector, and he was telling me how it helps their company reduce Food Costs. See if this sounds familiar, their managers have always been required to do pre-shift line checks. Even before they had implemented OpsAnalitica they did their line checks like most …