In this episode Tommy Interviews Chris Williams, Director Of Training And Culture At Walk – OnsTo learn more – Click Here: walk-ons.com/
multi-unit restaurant management
Interview With Todd Woods – Owner Of Iceberg Drive Inn Herriman, Ut
In this episode we interview Todd Woods – Owner Of Iceberg Drive Inn Herriman, Ut. What I really enjoyed about this interview was learning about Todd’s journey from successful multi-unit operator who sold his stores and going back to single store operator. To learn more – Click Here: icebergdriveinn.com/
OrderUp: Murk Maddock Interview
In this episode of the OrderUp Show Tommy sits down with Murk Maddock, an ops services guru,. They discuss Murk’s career and his thoughts on the state of the restaurant industry today. He’s a very interesting person take a listen below.
How to fix Subway
In this two part series of the OrderUp Show Tommy walks us through the rise and fall of the largest sandwich chain in the world. He also gives his thoughts on what he would do to save the chain. He’s got experience in this area as he was involved with a very similar situation in …
People Can’t Get Their Managers To Follow Procedures
We are constantly talking to restaurant leaders about procedures, checklists, food safety etc.. One of the issues that is commonly raised by these managers is that they are struggling to get their people to do what they are supposed to do. This happens more than you can believe and I literally can’t understand it. Restaurant …
The Risks and the Rewards of Franchising
Anyone who has followed the OpsAnalitica blog knows that I worked at Quiznos right before their implosion in 08, 09. I had two jobs at Quiznos: I was the manager of the Franchise Assistance Program and then I was promoted to be the RSC Ops Leader when Franchise Assistance went away. During my time as …
It’s the little things
I’ve been very blessed in all aspects of my life, one of the biggest blessings I’ve received is that I’ve traveled and I’ve stayed at some of the best hotels, resorts, and sailed on the nicest cruise ships in the world. This last weekend, my wife got us a room at the new Gaylord of …