Face the Facts: It’s a Drag and Drop World – Part II

Here’s part II of this series. Part I was posted yesterday. If you haven’t read part I yet click here and read it first.

Signs you are ready for Workflow Management Apps

The obvious signs that you’re ready for workflow management apps are:

  • Your operations are unprofitable
  • You can’t identify where your problems originate
  • You suffer food quality issues
  • Your operations are in disarray
  • Your operations are disorganized
  • You can’t track or account for losses
  • You are suffering from high staff turnover
  • You are suffering from low employee morale
  • Your services or locations have been red-tagged
  • Your locations have failed a health inspection
  • Your services or locations have been panned on Yelp or TripAdvisor

All of the issues listed above can very likely be solved by creating best-practice workflows, and driving them into your operations through apps on mobile devices.

Let’s look at but one item from above: “You suffer food quality issues.”  A workflow can be instituted to track and Q/A all food items, from the moment they are dropped off, through their storage (temp controls, quantity, dating, expiration dates) to their use (inventory monitoring, ingredient checks) to their preparation (standardized menus deployed, kitchen staff protocols enforced), to their service (wait staff prep, facility prep) to clean up (facility open/close protocols enforced).

What’s best, management can use dashboard-style systems to monitor compliance and get alerts to workflow variations, in real-time, tied to the person responsible.

The question is not: “Are you ready for workflow management apps?” The real question is: “Who isn’t!?” 

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How Workflow Management Apps Improve Productivity

Workflow management apps, like those from OpsAnalitica, improve productivity for these basic reasons:

  • The apps standardize procedures and workflows mentioned above:
    • Line checks
    • Temp checks
    • Menu standardization
    • Setup checks
    • Open checklists
    • Closing checklists
    • Employee onboarding
    • Employee training
    • OSHA compliance
    • Health inspection compliance
    • Customized apps
  • The apps allow for compliance checkup
  • The apps can be adopted from standard workflows, or…
  • The apps can be customized to display entirely unique data sets

By putting procedures in place (either standardized procedures or procedures customized just for your organization), users can drive best practices through an organization, enforce compliance, and monitor variances.

Click here to read part III.

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Tommy Yionoulis

I've been in the restaurant industry for most of my adult life. I have a BSBA from University of Denver Hotel Restaurant school and an MBA from the same. When I wasn't working in restaurants I was either doing stand-up comedy, for 10 years, or large enterprise software consulting. I'm currently the Managing Director of OpsAnalitica and our Inspector platform was originally conceived when I worked for one of the largest sandwich franchisors in the country. You can reach out to me through LinkedIn.

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  1. […] Here’s part III of the series, the final installment. To catch up on part I click here, part II click here. […]

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