Introduction In the dynamic landscape of the restaurant industry, the role of Franchise Business Consultants (FBCs) is pivotal in achieving operational excellence and ensuring a seamless franchise experience. FBCs serve as the vital link between corporate management and individual restaurant locations, overseeing diverse aspects such as compliance, training, and quality standards. Establishing and nurturing strong …
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The Numbers Are In – Using the OpsAnalitica Platform Increases Customer Sat & Sales
Introduction: As the Co-Founder of OpsAnalitica, I am thrilled to share with you the remarkable results we have achieved by implementing our operations management platform in various businesses. When we started this venture, we understood the pivotal role that daily checklists play in enhancing store performance. Based on our real-world experience, we designed OpsAnalitica to …
Customer Service Sucks Right Now & It Represents a Massive Opportunity
It felt like the bad customer service started during the pandemic, but it was somewhat understandable back then. People weren’t working, and the supply chain had been massively disrupted. We were all dealing with unprecedented challenges, so we gave businesses a pass on their subpar customer service. But now, in 2023, the supply chain is …
There is No Cheat Code for Growing Sales
I was recently engaged in a conversation with the founder of an Online Review Management firm, who shared a striking observation. He expressed how numerous restaurant companies were wasting significant amounts of time and money in search of a shortcut or cheat code to increase sales. It seemed that many executives were relentlessly chasing after …
The Compelling Evidence that Daily Checklists Increase Sales
For years, OpsAnalitica has been committed to unlocking the true value of using our platform to manage your daily checklists and field teams. We have witnessed our clients achieve remarkable increases in customer satisfaction at their stores with high OpsAnalitica Completed percentages. In fact, it’s common for these locations to enjoy a whopping 90% higher …
All-in-one Solutions Vs. Point Solutions: Why Point Solutions are Better.
When it comes to choosing software for your business, you have two options: point solutions or all-in-one solutions. While all-in-one solutions may seem like the obvious choice at first, point solutions like OpsAnalitica can actually offer more value and better results. Here are some key differences between the two: Focus All-in-one solutions try to be …
The biggest threat to your business is the Dinosaur Operator
Welcome to the era of AI-driven business! The world is changing at an unprecedented pace, and your business needs to keep up. But, there’s one thing that might hold you back: the Dinosaur Operator. What’s a Dinosaur Operator? Well, they are managers that resist change and progress, and are afraid of technology. They like things …
If Your Location Sucks than Nothing Else Matters
As the title of this blog suggests, if your location sucks than nothing else matters. There are 3 things that every customer wants from every business they patronize: These 3 items are a must-have for every industry from your colonoscopy to purchasing a sandwich and everything in between. To deliver on the 3 must-haves of …
Unleashing the Power of AI: Transforming Multi-Location Businesses for Success
For executives leading multi-location businesses, one technology that holds immense potential for driving operational efficiency and unlocking new growth opportunities is Artificial Intelligence (AI). By harnessing the power of AI, businesses can run better location operations which will lead to sales, unit, and profit growth. Most executives would agree that better unit operations are the …
The Hidden Cost of AI: Scrubbing Data
AI can help solve complex problems, automate tasks, generate insights, and create new value. However, I also know that AI is not a magic bullet that can work with any data. In fact, data quality is one of the most critical factors for the success of any AI project. Data quality refers to the accuracy, …