At OpsAnalitica, we are big believers that conducting consistent daily inspections drives better operations, safer restaurants, and increases profitability. We are such big believers we have developed our pre-shift inspection methodology, the SMART Pre-Shift Inspection. We will be hosting a 30-minute webinar on SMART Pre-shift inspections on Tuesday July 14th at 3:00 pm central time.
Here is an excerpt from our SMART Pre-Shift Training manual.
SMART is an acronym for the different categories that you should be focusing on in your pre-shift inspections.
- S = Sanitation
- M = Management Responsibilities
- A = Accountability
- R = Readiness for Guests
- T = Temperatures
A SMART Pre-shift inspection will contain questions that take managers on a tour of their location and have
them focus on safety and readiness to serve guests. It should contain both FOH and BOH items, as well as,
items that you know are unique to the success of your operations.
The goal of conducting a SMART Pre-shift Inspection is to focus your managers on the critical success factors
of your business. To know that your operations are safe and ready to serve guests for that service period. The
act of walking around your location with a critical eye and focusing on the most important parts of your
business focus your manager’s on what is required to be successful, this is especially important for hospitality
manager’s because we are always on and almost always in front of customers.
All OpsAnalitica Clients get a copy of our SMART Pre-shift Inspection pre-loaded into their portal and our training manual when they sign-up for our service. We also offer consulting services around helping you write your own SMART Pre-shift that is custom tailored to your unique operations.