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Daily Inspections
How to Implement Management by Checklist with follow-up in your Restaurants
Management by checklist is exactly what you think it is; it is the art of managing your restaurants by using short, focused checklists to ensure that the most important operational details aren’t missed on a shift-by-shift restaurant-by-restaurant basis. Â The practice is modeled after airplane pilots and their use of checklists. Checklists work, plain and simple. …
Maybe You Shouldn’t Do Checklists
How could paper checklists be bad? Â Paper checklists are bad because people pencil whip them or lie on them. Â We recently conducted a survey of over 100 restaurant owners and managers. Â 94% of respondents believed that their teams weren’t completing their checklists accurately. Which raises the question; why would a sane person have their team …
The Restaurant Industry’s Dirty Little Secret
The dirty little secret in the restaurant industry is that we know a lot of our restaurant safety-documentation is not completed accurately. Every day in restaurants across the country, restaurant managers are supposed to complete temperature logs, line checks, and other safety checks to ensure that they are operating safely. A lot of those logs …
Fighting Norovirus with OpsAnalitica
There is no medical cure for Norovirus; if you contract it you simply have to ride it out. That doesn’t mean that there isn’t anything you can do as a multi-unit restaurant manager to protect your restaurants, brand, and profits. With Norovirus, the best offense is going to be a good defense. Here are some …
Feds Subpoena Chipotle’s Documentation
The Denver-based chain was served with another subpoena on Jan. 28 by the U.S. Attorney’s Office for the Central District of California requiring Chipotle to produce documents and information about the company’s practices at all restaurants system wide. click here to read full article I don’t think you have to be a legal genius to see …
Pencil Whipping Happens
Let’s talk about the art of Pencil Whipping. Here’s the “official” definition from Wiktionary: Verb pencil whip ‎(third-person singular simple present pencil whips, present participle pencil whipping, simple past and past participle pencil whipped) (idiomatic) To approve a document without actually knowing or reviewing what it is that is being approved. (idiomatic) To complete a …
Alerting, Forced Comments, and Task Management in Checklists
A lot of our prospective clients ask us if we can force comments, create alerts or tasks when there are safety violations on their checklists.  We don’t offer these features, not for technical reasons, but for liability and management reasons.  I’m going to use this blog to explain our thinking on this subject. Alerts and tasks sound …
OpsAnalitica’s Managed Service Offering
There are two things that I know to be absolutely true: If you use the OpsAnalitica Inspector to automate your checklists – YOUR RESTAURANTS WILL BE SAFER! Restaurant managers don’t have time to take on additional projects no matter how important they are. That is why we have created our Managed Service License, the first in the industry. …
E-coli, Norovirus, Food Safety, and Checklist Resources
Part of our responsibility is to provide you with content and tools to help you run your business. This blog post will contain links to other resources that we have found on E-coli, Norovirus, and General Food Safety issues. Â If you know of some other great tools, please add them in the comments and we’ll …