In this economic and political climate, the restaurant industry is feeling the pressure both from the supply chain and from the government. We have had to endure supply chain disruptions, inflationary pressures and the weakening of the dollar, and legislation that is increasing labor costs at an unsustainable rate. Restaurants have raised prices in the …
Better Restaurant Operations
Restaurant Chain Leadership is Suffering from Quickfixitis!
Let’s start with a simple truth—there are a lot of leadership teams that are out of ideas and don’t have any levers to pull to fix their businesses. When faced with a long arduous process of getting back to basics that isn’t going to yield any significant returns for a long time or implementing a …
The Compelling Evidence that Daily Checklists Increase Sales
For years, OpsAnalitica has been committed to unlocking the true value of using our platform to manage your daily checklists and field teams. We have witnessed our clients achieve remarkable increases in customer satisfaction at their stores with high OpsAnalitica Completed percentages. In fact, it’s common for these locations to enjoy a whopping 90% higher …
The Restaurant Industry Doesn’t have a Labor Problem, it has a Mediocre Restaurant Problem.
There is a common misconception that the restaurant industry is facing a labor shortage. Some owners and managers complain that they can’t find enough workers to staff their kitchens and dining rooms. They blame the pandemic, the unemployment benefits, the gig economy, or anything else they can think of. But the truth is, we don’t …
OpsAnalitica Compliance Predicts Customer Satisfaction
We have partnered up with Tattle, a customer satisfaction platform, to conduct an analysis of one of our mutual clients. The OpsAnalitica Platform is measuring operations and Tattle is measuring customer satisfaction. We have been monitoring our client’s performance on both platforms for the last several months and a really interesting pattern is starting to …
Area/District Managers Should Stop Visiting Restaurants During the COVID-19 Crisis
I’m writing this in early April of 2020 and I’m setting the stage of the current environment so readers of this blog in the future will understand the situation here in the US at this time. 2/3 + of the US is on mandatory social distancing, stay at home isolation through 4/30/20, restaurants are only …
Digital Checklists are More Important Than Ever To Minimize the Effects of High Employee Turnover
I’m going to do my best to keep this blog short and sweet. Here is the deal: Employee Turnover is at an all-time high but employee tenure is the more important measure to understand. Tenure is how long our employees are staying in their jobs. Because the average employee is staying such a short amount …
OpsAnalitica Beats Paper Checklists and the Red Book
At OpsAnalitica, we were the first to preach daily checklists and their benefits for running better and safer daily operations, improving visibility and managerial accountability using an app. While our competitors were preaching auditing your way to restaurant health, we knew that audits were incapable of driving behavior change at the restaurant level. As we …
The System Your Ops Team Knows It Needs but Doesn’t Want
There is a better way to run multi-unit restaurants, managing an entire chain using daily checklist software in real-time, which provides your Ops Teams with store level visibility and managerial accountability. Plus when restaurants are held accountable to following your procedures, they run better, safer and more profitable locations. Restaurant companies spend millions of dollars …
Real-time Collaboration is the Key to Getting Your Checklists Done Every Shift
Real-time Collaboration is a feature of the OpsAnalitica Platform, it allows multiple team members to work on a checklist at the same time as well as allowing you to start a checklist on one device and finish it on another. It is probably the most important feature for driving checklist compliance that we have released …