In this episode Tommy Interviews Chris Matherne, Above Store Leader Take – 5 Oil To learn more – Click Here: www.take5oilchange.com/
Automotive
Interview With Susan Barry – Founder Hive Marketing
In this episode Tommy Interviews Susan Barry, Founder of Hive Marketing and The Top Floor Podcast. To learn more – Click Here: topfloorpodcast.comTo learn more – Click here: hive-marketing.com
The Top Reasons Managers Don’t Do Checklists
Most managers, experts, and employees would agree that checklists help them be better at their jobs. Yet 80% of checklists don’t get completed on schedule unless upper management is constantly riding the teams to get them completed, which is not easy to do. What is worse, when the checklists do get completed, the majority of …
Checklists Make Experts Better and Bad Employees Passable
Atul Gawande in his TED talk stated “Checklists make experts better.” I added and make bad employees passable. My buddy trains retail employees on how to sell and use Fitbits. He was recently at a major big box retailer talking to some employees about their products and conducting some training. One employee wasn’t paying attention …
The Big Brother Conundrum
One thing we see over and over again when we are talking to people about purchasing the OpsAnalitica Platform is the Big Brother Conundrum. These prospects want to become Big Brother without appearing to be Big Brother? They whole heartedly from every fiber of their being want to be Big Brother. They want perfection from …
The Training Conundrum
The Training Conundrum is when an organization launches a new system or program to their employees. They do everything right but they get horrible adoption because they aren’t able to hold their teams accountable to using the new system. They determine, incorrectly, that the reason the system rollout failed is because we didn’t answer every …
What is the Difference between a Suggestion and a System? Accountability!
A lot of managers are frustrated that their teams and their employees aren’t performing to the level that they expect. We’ve all been there, we ask our teams to do stuff, we train them on how to do it, we explain the why behind it, we even give them a due date. Then it doesn’t …
The Importance and Value of Checklists – From the Master, Atul Gawande
I’ve read Atul Gawande’s The Checklist Manifesto. I’ve listened to it. I’ve read it again. I’ve watched his Youtube Videos about Checklists. I’m a GawandeHead which isn’t a real thing, I just made it up #gawandehead. He makes so much sense and he has articulated everything about the power of checklists that I wish I …