I was recently engaged in a conversation with the founder of an Online Review Management firm, who shared a striking observation. He expressed how numerous restaurant companies were wasting significant amounts of time and money in search of a shortcut or cheat code to increase sales. It seemed that many executives were relentlessly chasing after …
Business
If it’s on Paper, it Should be in OpsAnalitica
The reality is that if you have your employees filling out paper forms as a part of their jobs, your company should be collecting that data digitally, in the OpsAnalitica Platform, where it can be used and analyzed. Or you should not be collecting it at all. Do you ever go to the doctor’s office …
The Why Behind Doing Checklists
One of the hardest things about using checklists is getting people to do them. I’m convinced that the main reason for people not doing them is because they don’t understand the Why behind doing them. Without the Why and understanding how checklists completion impacts the business, customer satisfaction, sales and profits. You have very little …