In this episode we interview Scott Kerchner – Opening GM Element Hotel in Asheville, NC. What I really enjoyed about this interview was listening to Scott speak about his theory on staffing by employee strengths and not just the atypical job role. Job roles could get broken up if you have the right team member. …
Operations Management Software
How OpsAnalitica Is Different From The Competitors
When your business started out, restaurant operations were easy enough. You knew the place inside and out, and you could pivot quickly to implement changes when an issue arose. You didn’t even need an operations management platform to know what needed to be done. Now your business is significantly larger – and still growing. There …
Every Business Has Issues
There is one common denominator between all multi-location operators. Every restaurant company has identified an issue that is bugging them, that is costing them customer satisfaction, sales, profits, or all three. Every successful restaurant company is always focusing resources to address these issues as they identify them. One of the most interesting things that I’ve …