To read part one click here Food trucks are another segment of the industry that have prospered from wireless technology. Until recently it was incredibly expensive to take mobile credit card payments. Now it’s comparable to hardwired credit card payments. Mobile technology has made it easier for food trucks to service customers. It used to …
Tommy Yionoulis
I've been in the restaurant industry for most of my adult life. I have a BSBA from University of Denver Hotel Restaurant school and an MBA from the same. When I wasn't working in restaurants I was either doing stand-up comedy, for 10 years, or large enterprise software consulting. I'm currently the Managing Director of OpsAnalitica and our Inspector platform was originally conceived when I worked for one of the largest sandwich franchisors in the country. You can reach out to me through LinkedIn.
Running Restaurants is Getting Harder – Part 1
If you are a restaurant manager responsible for one location or thousands of locations, then you need to keep reading. Is running restaurants getting harder? Profitability is being squeezed from every direction. From $15 hr minimum wages, increased competition, commodity prices, and technology to name a few. When I came up in the industry in …
What is the deal with GMO’s?
I would like to thank Chef Russell Furdell from Chef Resources for sending me this Slate.com article on GMO’s. Â We usually like to cut and paste these types of articles so you can just read them here, but this one is so long and has so many pictures that it wasn’t going to look good. …
The Value of Pre-Shift Meetings
I had the opportunity in 2002 to go through hospitality and customer service training similar to what the Ritz Carlton organization uses. This program was implemented at one of the premier shopping malls in the country, The Grove in Los Angeles. I was a Concierge Services Manager at the mall. Our concierge team was so …
The Restaurant Industry Warned You – Look at What is Happening in Seattle
Fox news just published an article about some of the unintended consequences that are showing up in Seattle because of their new minimum wage law. Â To read the full article click here. Here are the points that I found most interesting: People are asking their bosses for fewer hours so they can make less and …
Operations Data Use Cases Finale
In yesterday’s post, Operations Data Use Cases. We discussed two Ops Data use cases and how Ops Data could be used to make better decisions, drive better operations, and run more profitable restaurants.  In Today’s blog post, we are going to discuss one more use case and draw some conclusions. Line Pars Do you check that your …
Operations Data Use Cases
In yesterday’s post, What is Operations Data. We discussed the importance of Operations Data (Ops Data) and how it could be used to make better decisions, drive better operations, and run more profitable restaurants.  In Today’s blog post, we are going to discuss more Ops Data use cases. Is your manager any good? The GM of a …
What is Operations Data?
Since we started OpsAnalitica we have been talking about Operations Data(Ops Data) and how powerful it is and it dawned on me last week that we haven’t taken the time to define Operations Data for our readers.  This is an oversight on our part but one that I hope to correct in this week’s blogs. Here …
US Pig Farmers Question Chipotle
I don’t anything about this “feud”, but found this blog from the Minnesota Pork Producer Council President on Minnesota Farm Living website very interesting. A while back we posted about Chipotle cutting off their pork vendors for not meeting their guidelines. This cost them revenue in some of their locations as they didn’t have enough …
Yelp responds to critics
On May 22, 2015 we wrapped up a blog series on Yelp. Click here to read the wrap up post. As a Yelp user I recently conducted a search for a restaurant in West Palm Beach and I saw this new message, starting with “Your trust….”, from Yelp right below Recommended Reviews. I clicked on …