Depending on where you operate, the first thing that the local health inspector will ask for when they show up randomly is something to the tune of “let’s take a look at your temp logs and line checks for the past month”. Depending on how organized your operations are this can be an easy …
Hospitality Industry
Restaurant Slammed Out Of Nowhere
There’s a great article in The Onion talking about a scary situation where Martha’s Cafe in Fayetteville, AR all of a sudden got super busy on a random Tuesday. Apparently 30 people showed up all at once and the mayhem ensued. It was a situation where nobody, even the manager, expected this to happen in the slightest …
Same-store sales bump up restaurant index
Restaurant performance continues positive growth. An article on Food Business News highlights the recent Restaurant Performance Index and Current Situation Index stats from April. Here are a few of the stats that stuck out to me: 71% of restaurant operators reported a same-store sales gain between April 2014 and April 2015 The 71% of restaurant operators …
What Happened to the Inspection Data?
“PC Load Letter? What the F*#@ does that mean?” – Michael Bolton Every day, every shift we conduct our line checks and pre-shift inspections with the tried and true tools that have been available to us forever: a clipboard, pen, and paper. It’s great! We accomplish our goal of documenting this data, but where …
Hypothetical: Taco Bell vs. Chipotle
In an NRN article today, see below, Lisa Jennings discusses Taco Bell’s move to cut artificial ingredients from its menu. Here is the hypothetical: Imagine our world where the largest fast food restaurant chains in our country are all 100% organic, GMO-free, no preservatives, colors, or artificial flavors. So now you have these giant chains …
Yelp Wrap-up
On May 7th, we posted a blog What’s the deal with Yelp, the purpose of the blog was to get feedback from the restaurant community on some of the rumors we had heard about Yelp. We post our blogs through multiple social media outlets, and a lot of them allow comments on the post. …
Credit Card Liability Shift & the Effect on Restauranteurs
Come October 1, 2015 there are big changes coming to the payment industry. The US is the last major market that is still using the old swipe and sign cards. The familiar card technology is blamed for the fact that the US accounts for nearly half of the world’s credit card fraud while only accounting for …
FOH Readiness Checklist
I’m sure you have experienced this a million times…. I’m going to share a story from my days at bartending in a very busy mountain town. Spring break was one of the busiest times of the year. Two-hour waits for dinner and up to an hour wait for lunch. No real break between …
New Data in Restaurants
There’s a great article in Fast Casual By Dipock Das, VP of Technology at HotSchedules about Big Data in restaurants and how slow the industry has been to adopt new technology. But when they do adopt, and they will, it’s going to change the industry. It’s happening now. Just being at the NRA Show you can see …
Making the Most of Your 30-Day Free Trial – Part 2
This is part II, click here to read part I. Real World Testing(RWT) is the time to start doing more configuration and adding real data to your test. Keep it to a minimum at the beginning because you aren’t sure if you are going to be using this app in 25 days. If it’s a …