You’ve surely seen the hopeful ads about for how Big Data can help cure cancer and stop deadly attacks, but you know what Big Data is really ideal for? Multi-unit restaurants. That’s right. Oh sure, we’ll need Big Data to cure diseases and save the world, but Big Data excels at process optimization and workflow …
restaurant operations data
Visibility: What Does It Mean For Multi-Unit Operators
Visibility: What does it mean for Multi-Unit Operators from Erik Tversland
An Amazing Story About Checklists
Wow! What an amazing write up about checklists in Restaurant Hospitality. It’s an older article from 2012, but it’s timeless. There’s no better use case for implementing checklists than what the author lays out in this article. He talks about taking the unknown out of making sure that your staff is getting things done and …
Thawing and Holding Tips
Thanks to the Missouri Restaurant Association weekly newsletter we’re able to share these tips for thawing and holding food. Thawing -Refrigeration:Â Thaw TCS food at 41 ÌŠFahrenheit (5 ÌŠCelsius) or lower to limit pathogen growth. Plan ahead when thawing large items, such as turkeys. They can take several days to defrost. -Microwave:Â You can safely thaw food …
How to Drive Consistent Daily Execution
There are two ways that you can drive consistent daily execution in your operations: You can nag and set reminders for your staff to do things, basically micromanage every aspect of your operations. You can hire and train the right staff then integrate them into the operations, teach them why you do certain things and …
Due Care, What Does it Mean in Restaurants
Due Care – What does it mean in restaurants? from Erik Tversland
What is the Salsa Packet Item in Your Operations?
This is a picture of a pile of Mild Taco Bell Salsa packets. Â These are what is left after my wife and I used a few on our tacos for dinner last night. Â I know how to treat my lady. Do you want to guess how many packets are in this pile? 47 That is …
What is accountability in restaurant operations?
We’re always talking about “driving accountability” and “holding our managers accountable”, but what does that mean?  For a multi-unit operator accountability can make or break your business.You need to know that policies and procedures that you have put into place and trained your staff to perform are actually getting done every shift.  You …
The challenge with growing operations
There has been a lot of great press this year about the restaurant industry’s economic impact from the number of employees to the estimated $709 billion in revenue in 2015.  Growing your operations is a great accomplishment. You have succeeded and now it’s time to grow and expand.  All you have to do …
Do third party inspection programs drive consistent daily execution?
It’s hard to believe that having a 3rd party inspection service show up twice a year, maybe once per quarter (we very rarely see this), has a big impact on the daily execution of operations.  Anyone can be great for a day or a shift with some notice. But to be great every shift …