One thing we see over and over again when we are talking to people about purchasing the OpsAnalitica Platform is the Big Brother Conundrum. These prospects want to become Big Brother without appearing to be Big Brother? They whole heartedly from every fiber of their being want to be Big Brother. They want perfection from …
operations data collection
The Value of Operations Data at Your Fingertips
Operations data are the data points that are generated every meal period in a restaurant that directly affect sales and profitability. Let’s break it down: Marketing activities remind your customers that you still exist. People come in to eat at your restaurant. You serve them food (operations) They pay and leave either happy or sad, …
Maybe You Shouldn’t Do Checklists
How could paper checklists be bad? Paper checklists are bad because people pencil whip them or lie on them. We recently conducted a survey of over 100 restaurant owners and managers. 94% of respondents believed that their teams weren’t completing their checklists accurately. Which raises the question; why would a sane person have their team …
The Restaurant Industry’s Dirty Little Secret
The dirty little secret in the restaurant industry is that we know a lot of our restaurant safety-documentation is not completed accurately. Every day in restaurants across the country, restaurant managers are supposed to complete temperature logs, line checks, and other safety checks to ensure that they are operating safely. A lot of those logs …
Food Safety Concerns Among Consumers Increase
Just this week I came across the above graphic and an article out of QSR Mazazine citing a national study that showed 74% of consumers expect better food safety. The same study also found “that while a slight majority (53 percent) of U.S. consumers say that their level of concern about food safety has stayed …
Restaurant Checklists are like Condoms
Restaurant checklists are like condoms; nobody wants to use them, but they work. I recently read the Checklist Manifesto by Atul Gawande, and he articulated perfectly everything that we have been preaching here at OpsAnalitica and so much more. Please enjoy some paraphrased quotes from the Checklist Manifesto. 1. Here, then, is our situation at …
How Checklist Tags Help Reduce Food Cost
Question and response tagging. Sounds great doesn’t it? Well… What is it? Ok let’s take a look at what question and response tagging is and what it means to your checklists and operations data. It is hugely beneficial and saves you one of your most precious resources. Time. And we all know what time is. …
Inspection, Managerial and Custom Reports
We have spent all of 2015 to get to this point; our data warehouse is up and running, and we are releasing our first set of managerial reports. Let me explain how reports work in the OpsAnalitica platform. We have three types of reports: Inspection, Managerial and Custom: Inspection Reports: consist of summary views of …
5 Reasons Why You Should Automate Checklists
We have recently received more proof from our clients that automating checklists and conducting manager follow-up are increasing restaurant profits. Our customers see a 1/2 to 1% reduction in food cost when their restaurants conduct daily line checks and follow-up with the OpsAnalitica platform. Automation and apps add value that’s why they’re everywhere. They make …
Free Management by Exception Webinar
We would like to invite you to our Running Better Restaurants in Less Time webinar, on 11/5/2015 at 3:00 pm Central, click here to register. This webinar is going to be packed full of best practices around managing your restaurants by exception. Management By Exception (MBE): is a practice where only significant deviations from set standards, ex: unsafe temperatures …