It’s interesting what you notice when you are out eating or having a drink with friends or at Disneyland with the family. I took my kids to Disneyland for the first time last week. I have always heard that it was expensive once you start adding up admission, food, and extras for the kids. But …
Erik Tversland
Restaurant Operations Survey
I caught this on the Missouri Restaurant Association website. The National Restaurant Association and Deloitte are looking for participants in the Restaurant Industry Operations Survey. By completing the survey you will receive, free of charge, a copy of the next edition of the Restaurant Operations Report. The Restaurant Operations Report is a “must have” for …
Free mobile app to reduce wait times
I caught this article on Fast Casual about another consumer mobile app aimed at speeding up guest turn around times. Split is an app designed to allow consumers to pre-order takeout, pay bills and split checks from their smartphones. They boast that it’s free. I’m guessing it’s free for consumers, but restaurants have to pay to …
St. Louis and Kansas City face citywide minimum wage mandates
Got the article below emailed to me from the Missouri Restaurant Association regarding minimum wage mandates being proposed for the cities of St. Louis and Kansas City. Like many cities/states across the country the push for $15/hour minimum wage is gaining momentum in MO as well. The bills being proposed in MO seem to be …
Let’s take a look at your temp logs and line checks
Depending on where you operate, the first thing that the local health inspector will ask for when they show up randomly is something to the tune of “let’s take a look at your temp logs and line checks for the past month”. Depending on how organized your operations are this can be an easy …
Restaurant Slammed Out Of Nowhere
There’s a great article in The Onion talking about a scary situation where Martha’s Cafe in Fayetteville, AR all of a sudden got super busy on a random Tuesday. Apparently 30 people showed up all at once and the mayhem ensued. It was a situation where nobody, even the manager, expected this to happen in the slightest …
Same-store sales bump up restaurant index
Restaurant performance continues positive growth. An article on Food Business News highlights the recent Restaurant Performance Index and Current Situation Index stats from April. Here are a few of the stats that stuck out to me: 71% of restaurant operators reported a same-store sales gain between April 2014 and April 2015 The 71% of restaurant operators …
What Happened to the Inspection Data?
“PC Load Letter? What the F*#@ does that mean?” – Michael Bolton Every day, every shift we conduct our line checks and pre-shift inspections with the tried and true tools that have been available to us forever: a clipboard, pen, and paper. It’s great! We accomplish our goal of documenting this data, but where …
Credit Card Liability Shift & the Effect on Restauranteurs
Come October 1, 2015 there are big changes coming to the payment industry. The US is the last major market that is still using the old swipe and sign cards. The familiar card technology is blamed for the fact that the US accounts for nearly half of the world’s credit card fraud while only accounting for …
“Fair work week” efforts a problem for retail, soon a problem for restaurants
Although sales numbers appear to remain positive for the restaurant industry, other challenges continue to mount. On top of the rising minimum wage restaurants are now faced with potential scheduling regulations as well. NRN.com contributor, Joe Kefauver, posted an article summarizing the regulations that are currently being proposed in some fashion in 10 states and …