The question is: Which data? What things should our “Moneyball scouts ” be looking at? That’s where SMART Pre-Shift Inspection Protocols come into play. With the SMART Pre-Shift Inspection Protocol, you can leverage your workforce to collect data, which will let you draw correlations between operations, sales, and costs. That will help you determine your shortest path to …
restaurant operations
Prices Are Starting To Rise
A couple of interesting stories came out today in the restaurant industry. One, which is not such good news for Subway, being that Jarrod’s house got raided this morning in connection with an investigation into child pornography. That will certainly bring on some unexpected brand damage. The other being that Starbucks is raising prices on …
What are SMART Pre-shift Inspections?
At OpsAnalitica, we are big believers that conducting consistent daily inspections drives better operations, safer restaurants, and increases profitability. We are such big believers we have developed our pre-shift inspection methodology, the SMART Pre-Shift Inspection. We will be hosting a 30-minute webinar on SMART Pre-shift inspections on Tuesday July 14th at 3:00 pm central time. Click …
Inspect What You Expect
The only way to get the results that you want as a manager is to inspect what you expect. If you want consistent daily execution, you will have to inspect daily. Click here to download our Better Practices Guide to Self Inspecting I’ve heard that if you do something 13 times it becomes …
Supreme Court Ruling On Affordable Care Act
With the Supreme Court upholding the Affordable Care Act today the restaurant industry is still looking for some changes to be made as their situation is very different than most businesses. I’ll post a full article from nrn.com on the subject from today. The provisions in the act that cause concern for the restaurant industry …
More Tech Is An Expectation From Consumers
NRN.com posted an article highlighting early results from a survey currently being conducted by Technomic out of Chicago. The survey focuses on how certain restaurant brands are performing as it relates to using technology to better the consumer experience. The four categories the survey focuses on are; loyalty programs, free WiFi, online ordering, and mobile …
Operations, Data, & Reporting in Restaurants Part III
Thank you for following this blog series on restaurant operations, data, and reporting. In Tuesday’s post, we discussed BOH data collection and what items you could be tracking that could help you improve operations and run more profitable businesses. To read Tuesday’s post click here. One last thought on BOH operations data collection. A lot …
Operations, Data, & Reporting in Restaurants Part II
Yesterday we explored the importance of operations data, different ways to capture operations data, and where it could be used to make better decisions. If you didn’t see, yesterday’s blog post clicks here. A quick summary of yesterday’s post, the restaurant industry needs to be collecting and analyzing operations data with the easily available register and …
Chain Restaurants Close 2014 With Sales Growth
A nice positive article from FSR Magazine to start off 2015 as it relates to a growth in sales for chain restaurants. Here are a couple of the highlights: December recorded the best same store sales in three years at 3.1% The fourth quarter registered the best same-store sales results reported in six years of …
The NRA’s Response to the State of the Union Address
Please take a look at the National Restaurant Association’s Official Response to the State of the Union Address. I would like to add two personal notes to this story. I started my working life at age 14 at a Jerry’s Subs and Pizza in Columbia MD. I think it is fair to say that at …